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Team Roles & Permissions ​

Control what each team member can access and do in TendSocial.

Default Roles ​

RoleDescription
OwnerFull access including billing. Cannot be modified.
AdminManage team, settings, and all content
ManagerApprove content, view all analytics
MemberCreate and edit own content
ViewerRead-only access

Viewing Roles ​

  1. Go to Settings > Company > Roles
  2. See all roles and their permissions

Creating a Custom Role ​

  1. Click Create Role
  2. Name your role (e.g., "Content Creator")
  3. Select permissions to grant
  4. Click Save

Editing Permissions ​

  1. Click on a role name
  2. Toggle permissions on/off
  3. Changes save automatically

Note: The Owner role cannot be edited or deleted.

Permission Types ​

Content ​

  • Create posts and campaigns
  • Edit any content
  • Delete content
  • Publish to social platforms
  • Approve pending content

Analytics ​

  • View dashboards
  • Export data

Team ​

  • Invite/remove members
  • Manage roles

Settings ​

  • Edit company settings
  • Access billing

Assigning Roles ​

  1. Go to Settings > Company > Team
  2. Click on a team member
  3. Select their role from the dropdown
  4. Click Save

Best Practices ​

  • Give minimum necessary permissions
  • Use "Viewer" for stakeholders who just need reports
  • Reserve "Admin" for trusted team leads
  • Create custom roles for specialized positions

TendSocial Documentation