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Content Approvals ​

The Approvals workflow lets team admins and managers review content created by team members before it goes live.

Overview ​

Navigate to Approvals to see all posts pending review.

How It Works ​

  1. Team member creates a post and submits for approval
  2. Post appears in the Approval Queue
  3. Reviewer (admin/manager) reviews the post
  4. Reviewer approves or rejects with feedback
  5. If approved, post is ready for publishing
  6. If rejected, creator receives feedback and can revise

Approval Queue ​

The queue shows all pending posts in a card grid:

  • Post preview: See the full content and any attached media
  • Author: Who created the post
  • Submitted date: When it was submitted for review
  • Pending count: Badge showing total awaiting review

Reviewing Posts ​

Approving a Post ​

  1. Review the content carefully
  2. Click Approve
  3. Confirm the action
  4. Post moves to scheduled/draft status and is ready for publishing

Rejecting a Post ​

  1. If content needs changes, click Reject
  2. Enter feedback explaining what needs to be fixed
  3. The creator receives your feedback
  4. They can revise and resubmit

Empty State ​

When all posts are reviewed, you'll see "All caught up! No posts waiting for review."

Best Practices ​

  1. Review promptly — Check the queue daily to avoid bottlenecks
  2. Provide specific feedback — When rejecting, explain exactly what to fix
  3. Set expectations — Let your team know the approval criteria
  4. Use for quality control — Ensure brand voice consistency

Who Can Approve? ​

Users with these roles can access the Approvals page:

  • Admin: Full access
  • Manager: Can approve/reject

Regular team members submit content for approval but cannot review others' work.

TendSocial Documentation