Billing & Subscription

Manage your TendSocial subscription plan and payment methods.

Viewing Your Plan

1. Go to Settings > Company > Billing
2. View your current plan and usage

You'll see:

• Current plan name (Starter, Professional, etc.)
• Billing period (monthly/yearly)
• Next billing date
• Current usage vs. limits

Upgrading Your Plan

1. Click Upgrade Plan in the billing section
2. Choose your new plan
3. Complete payment via secure checkout
4. New features activate immediately

Managing Payment

Click Manage Billing to:

• Update credit card
• View invoices
• Download receipts
• Cancel subscription

Plan Limits

Each plan includes:

• Team members: Number of users
• AI generations: Monthly AI content limit
• Social accounts: Connected platforms
• Storage: Media library space

When you approach a limit, you'll see a warning. Upgrade to increase limits.

Cancellation

1. Go to Settings > Company > Billing
2. Click Manage Billing
3. Select Cancel Subscription

Your account remains active until the end of your billing period.

FAQs

Q: When am I charged? A: Monthly plans bill on your signup anniversary date.

Q: Can I switch to yearly? A: Yes! Switch for 2 months free (save ~17%).

Q: What happens when I cancel? A: Access continues until period ends, then converts to free tier.